Privacy Policy

1. Introduction

Aerobyte Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and are committed to ensuring that the personal information we collect about you is protected and is used, stored, and disclosed in accordance with the Privacy Act.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request information about our services
• Subscribe to our newsletter
• Contact us via email or contact forms
• Participate in surveys or promotions
• Use our services

The personal information we collect may include:

• Name and contact information (email address, phone number, postal address)
• Company name and job title
• Professional information
• Payment information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and links clicked
• Date and time of visits
• Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand and analyze how you use our website and services
• To develop new products, services, features, and functionality
• To communicate with you, including customer service and support
• To send you marketing and promotional materials (with your consent)
• To process your transactions
• To detect, prevent, and address technical issues and security incidents
• To comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

Under Australian privacy law, you have the following rights:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to our processing of your personal information.
• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@aerobyte.com
• Phone: +61 (2) 3456 7890
• Address: Melbourne, Australia

13. Complaints

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the contact information above. We will investigate your complaint and respond to you within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au